Privacy Policy

Privacy Policy

Last Updated: January 1, 2026

At Quantum AI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

1. Information We Collect

Personal Information

When you register for an account, we collect:

• Full name
• Email address
• Phone number
• Country of residence
• Date of birth
• Government-issued ID (for verification purposes)

Financial Information

For trading and transactions, we collect:

• Payment card details (processed securely through third-party payment processors)
• Bank account information (for withdrawals)
• Transaction history
• Trading activity and preferences

Technical Information

We automatically collect:

• IP address
• Browser type and version
• Device information
• Operating system
• Usage data and analytics
• Cookies and similar technologies

2. How We Use Your Information

We use the collected information to:

• Provide and maintain our services
• Process your transactions and trades
• Verify your identity and prevent fraud
• Communicate with you about your account
• Send important updates and notifications
• Improve our platform and services
• Comply with legal and regulatory requirements
• Provide customer support
• Analyze usage patterns and optimize performance

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our platform, such as:

• Payment processors
• Identity verification services
• Cloud storage providers
• Analytics providers

Legal Requirements

We may disclose information when required by law, regulation, or legal process, including:

• Court orders or subpoenas
• Government or regulatory requests
• To protect our rights and safety
• To prevent fraud or illegal activities

4. Data Security

We implement industry-standard security measures to protect your information:

• 256-bit SSL encryption for data transmission
• Encrypted storage of sensitive information
• Regular security audits and updates
• Restricted access to personal information
• Two-factor authentication options
• Regular backup and disaster recovery procedures

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Portability

You can request a copy of your personal information in a structured, commonly used format.

Correction

You can update or correct your personal information through your account settings or by contacting support.

Deletion

You can request deletion of your account and personal information, subject to legal retention requirements.

Opt-out

You can opt-out of marketing communications at any time through your account settings or by clicking unsubscribe links.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Authenticate your login
• Analyze platform usage and performance
• Provide personalized experiences

You can manage cookie preferences through your browser settings, but disabling cookies may affect platform functionality.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers in compliance with applicable laws.

8. Data Retention

We retain your information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

After account closure, we may retain certain information as required by law or for legitimate business purposes.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

11. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or platform notification. Your continued use of our services constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

13. Regional Privacy Rights

European Union (GDPR)

If you are in the EU, you have additional rights under the General Data Protection Regulation, including the right to data portability and the right to lodge a complaint with supervisory authorities.

California (CCPA)

California residents have specific rights under the California Consumer Privacy Act, including the right to know what personal information is collected and the right to opt-out of the sale of personal information.

Canada (PIPEDA)

Canadian residents have rights under the Personal Information Protection and Electronic Documents Act, including the right to access and challenge the accuracy of personal information.